IT Service Management Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 24, 2025
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Job Description:
A company is looking for an IT Service Management (ITSM)
Specialist.
Key Responsibilities
Manage and report on the global performance of Incident, Problem,
and Change Management processes
Lead major incident calls and conduct problem management
meetings
Develop and publish Change Management documentation and plans
Required Qualifications
Bachelor's degree or equivalent work experience required
5+ years of relevant work experience in Information Technology,
with at least 3 years in a Service Management team
Strong experience in CMDB, Incident, Problem, and Change
management
ITIL V3 foundation or higher certification preferred
Experience managing and utilizing ServiceNow preferred
Keywords: VirtualVocations, South Whittier , IT Service Management Specialist, Executive , Vista, California
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