Field Service Technician - COSTA MESA, CA
Company: Harpak-Ulma Packaging
Location: Costa Mesa
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description Are you a skilled technician
with a knack for troubleshooting and repairing sophisticated
machinery? Do you have experience with multi-head weighers and a
passion for providing top-notch customer support? If so, we have an
exciting opportunity for you to join our team at Harpak-ULMA!
Position: Field Service Technician Location: TAUNTON, MA Travel
Requirement: 70-85% About Us: Harpak-ULMA is a leading provider of
innovative packaging solutions, dedicated to meeting the diverse
needs of our customers. We specialize in a wide range of packaging
equipment including tray formers, tray sealers, fillers, dosers,
form/fill/seal equipment, and more. Our team is committed to
excellence and continuous improvement, ensuring our customers
receive the best service and support. Key Responsibilities:
Troubleshooting & Repair: Utilize your mechanical and electrical
expertise to troubleshoot and repair various packaging machines,
with a focus on multi-head weighers. Provide on-site and remote
support to resolve customer issues efficiently. Installation:
Conduct installations of a variety of packaging equipment including
tray formers, tray sealers, fillers, dosers, form/fill/seal
machines, and more. Customer Support: Deliver exceptional customer
service by proactively identifying solutions, following up on
customer inquiries, and providing technical phone support. Team
Collaboration: Work closely with other technicians, engineers, and
service managers to address complex issues and continuously improve
service delivery. Training & Documentation: Participate in training
programs and document service calls and solutions in detail.
Utilize technology tools to ensure efficient reporting and
knowledge retention. Qualifications: Experience: Minimum of 5 years
in a technical field with at least 3 years of troubleshooting
mechanical and electrical machine issues. Prior experience with
multi-head weighers is essential. Technical Skills: Proficiency in
mechanical, electrical, and PLC systems. Ability to work with high
precision and close tolerance proficiency. Education: High school
diploma or GED required. Technical schooling and/or work experience
in electricity, electronics, or equipment maintenance. Travel:
Willingness to travel 70-85% of the time to support customer needs.
Must have a valid driver's license and the ability to obtain a
passport for travel. Computer Skills: Familiarity with MS Office
Suite and Windows platform. Ability to use service databases and
CRMs (e.g., Filemaker). Communication: Excellent communication and
customer service skills. Ability to read and interpret mechanical
blueprints and electrical schematics. Why Join Harpak-ULMA?
Innovative Environment: Be part of a company that values innovation
and continuous improvement. Comprehensive Training: Receive
extensive training through our Online Learning Management System,
on-site at our facilities, and through shadowing experienced
technicians. Career Growth: Opportunity to grow and develop your
skills across various product lines. Competitive Compensation:
Salary commensurate with experience and a robust benefits package.
Apply Today! If you have a strong mechanical/electrical background,
experience with multi-head weighers, and a passion for customer
service, we want to hear from you. Join our team at Harpak-ULMA and
help us deliver exceptional packaging solutions to our customers.
To apply, please submit your resume and a cover letter highlighting
your relevant experience. Harpak-ULMA is an equal opportunity
employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees.
Keywords: Harpak-Ulma Packaging, South Whittier , Field Service Technician - COSTA MESA, CA, Engineering , Costa Mesa, California