Office Manager
Company: New U Therapy Center & Family Services, Inc.
Location: Valencia
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Join Our Growing Team at New U
Therapy Center & Family Services! New U Therapy Center & Family
Services is a well-established multidisciplinary mental health
practice located in Valencia. We are passionate about providing
high-quality care to our local community and are seeking dedicated
and motivated Associate Psychotherapists to join our growing team
We are seeking a highly organized, detail-oriented, and
service-driven Office Manager to join our Torrance office. We are
passionate about providing high-quality care to our community, and
this role is essential in ensuring smooth daily operations, strong
communication, and an exceptional patient and staff experience. Why
Join Us? A Well-Established Local Practice: Be part of a respected
mental health organization with a strong reputation for quality
care and community impact. Supportive & Collaborative Environment:
Work closely with clinicians, staff, and leadership in a
team-oriented setting that values communication and support.
Meaningful Impact: Play a key role in supporting clinicians and
enhancing the patient experience through efficient, organized
office operations. Stability & Growth: Be part of a growing
organization offering long-term stability and opportunities for
professional development and career advancement. What You’ll Do:
Scheduling and Appointment Coordination Manage scheduling for new
and follow-up appointments, maintain accurate clinician calendars,
and promptly adjust schedules for cancellations, rescheduling, or
new patient needs. Patient and Insurance Management Verify and
maintain accurate patient insurance information, confirm
eligibility and authorizations, and clearly communicate financial
responsibilities to patients or guarantors. Documentation and
Compliance Review patient intake forms for completeness and
compliance, maintain accurate records in the EHR system, and
coordinate patient record requests in accordance with regulations.
Patient Communication and Customer Service Serve as a primary point
of contact for patients, responding to inquiries via phone, email,
and in person, addressing concerns professionally, and ensuring a
welcoming front-desk experience. Record Keeping and Financial
Support Collaborate with billing to apply and reconcile daily copay
charges and support accurate financial documentation. Email and
Mail Management Process administrative emails, mail, and patient
record requests promptly, ensuring accurate same-day routing to
appropriate departments or providers. Office Maintenance and
Operations Maintain a clean, organized, and welcoming office
environment; coordinate maintenance, repairs, and office supplies;
and ensure safety and cleanliness standards are met. Building,
Equipment, and Inventory Management Monitor office equipment and
security, manage inventory and ordering of supplies, and track
expiration dates to ensure uninterrupted operations. Office
Scheduling and Budget Support Coordinate room schedules for
clinicians and staff, and work with finance to track office
expenses, inventory, and budget usage. Staff Coordination and
Office Culture Act as a liaison between clinicians, staff, and
patients, support communication of policies and updates, and assist
with team-building activities and office events in collaboration
with HR and Marketing. Administrative and Front Desk Support
Provide general administrative and front desk support, including
patient check-ins, paperwork preparation, and assistance with
non-clinical tasks. What You’ll Need: Must have experience in
healthcare office management Must have experience in scheduling
Must have experience in eligibility checking and verifying
insurances Must be tech savvy, with experience learning and using
new technologies, software, and systems, and the ability to
troubleshoot basic technical issues and adapt to new tools and
platforms What We Offer: 100% Health Insurance and 75% Dental and
Vision Insurance for employee coverage only Company Life Insurance
Coverage 401K with up to 3% matching to help secure your financial
future. Paid two weeks vacation and 40 hours sick time to promote
work-life balance. Six paid holidays per year A collaborative,
team-oriented work culture that fosters professional growth. Fully
equipped, comfortable office space in Westlake Village. Access to
an electronic health record platform for seamless documentation.
Annual team-building and corporate in-person events Monthly
culture-building activities such as company lunches Competitive
Compensation Rates: $70,304 annually Work Location: Valencia, CA:
25000 Avenue Stanford, Suite 167 Valencia, CA 91355; In-Person
Expected hours: Exempt Position, Regular office hours 9-6 M-F Core
Values: ? If you’re passionate about making a difference and eager
to grow in a supportive and dynamic environment, we’d love to hear
from you! Apply now with your resume New U Therapy Center & Family
Services is an equal opportunity employer. We celebrate diversity
and are committed to creating an inclusive environment for all
employees. Powered by JazzHR IuHezHRC5i
Keywords: New U Therapy Center & Family Services, Inc., South Whittier , Office Manager, Administration, Clerical , Valencia, California
